tiipstr Privacy Policy

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At Adroit DRX, LLC (herein “ADRX”)(aka “tiipstr”), privacy is a priority. This Privacy Policy sets out how ADRX and its group of companies (“us,” “our,” or “we”) collect and use personal information from customers and other individuals (collectively “you”) who access or use our websites, including adroitdrx.com, tiipstr.com, tiipstr.app, and our mobile applications, our web client or professional client, and/or any of our other sites, products, or services that link to this Privacy Notice (the “Services”). By using our Services, you understand that we will collect and use your personal information as described in this Privacy Policy. 

In some cases, we may process your personal information pursuant to an agreement with a third-party organization. In those cases, the terms of that agreement may govern how we process your personal information. If you believe a third-party organization has asked us to process your personal information on their behalf, please consult with them in the first instance as they will be responsible for how we process your information. This Privacy Policy does not apply to any third-party websites and apps that you may use, including any linked to in our Services. You should review the terms and policies for third-party websites and apps before clicking on any links.

tiipstr helps users review others in various roles through an open and transparent platform. As part of our Services, users want us to collect and record information that helps them and others validate the identity of other users so as to foster trust in the platform and the content contained thereon. This information includes the persons who are involved in the transactions and the devices those persons use. 

We recommend that you read this Privacy Policy carefully to ensure you are fully informed. However, if you want to access a section of this Privacy Policy, please refer to the table below. 

1. How We Collect Personal Information
2. Use of Personal Information
3. Personal Information Sharing
4. Retention of Personal Information
5. Your Choices
6. Children’s Privacy
7. Your Privacy Rights
8. How We Protect Your Personal Information
9. Changes to This Policy
10. How to Contact Us 

You have choices about whether you visit our sites, install our apps, or provide personal information to us. However, if you do not provide us with certain personal information, you may not be able to use some parts of our Services. For example, if you do not agree to our Terms of Service, adopt an electronic signature, or fail to provide certain legitimate identifying information (name, DOB, etc.), then your ability to input or see, comment, rate, or share reviews may be foreclosed or limited. For choices and rights you may have, please see Sections 5 and 7 of this Privacy Policy. 

Personal Information We Collect from You.  You provide us with personal information about yourself when you:

• Register or log in to your account.
• Create, comment, like, or otherwise interact with users and reviews.
• Review an electronic document.
• Create or edit your user profile.
• Contact customer support
• Comment on our blogs or in community forums. 

You also provide us with personal information about others when you use parts of our Services, such as when you:

• Share information in a forum, social platform, or blog.
• Add others as a member to an existing account.
• Leave comments.
• Refer friends. 

Your main choice for this type of personal information is simply not providing it, such as by not creating a profile. For other choices you may have, please see Section 5 of this Privacy Policy.   

Examples of the categories of personal information you provide are:

• Personal Identifiers: name, email address, mailing address, birth year, phone number, or electronic signature.
• Commercial information: billing information, products or services purchased.
• Geolocation: physical location 

Personal Information We Collect Automatically. We automatically collect personal information from you and your devices when you use our Services, even when you visit our sites or apps without logging in. For choices you may have on what information we automatically collect, please see Section ­­5 of this Privacy Policy.  

The categories of personal information we automatically collect include:

• Device, Usage Information, and Transactional Data. We collect personal information about how you use our Services and the computers or other devices, such as mobile phones or tablets, you use to access our Services. Some examples include:
  • IP address
  • Precise geolocation information that you allow our apps to access (usually from your mobile device)
  • Unique device identifiers and device attributes, like operating system and browser type
  • Usage data, such as web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used our Services, the frequency of your use of our Services, error logs, and other similar information
  • Transactional data, such as names and email addresses of parties to a transaction, subject line, history of actions that individuals take on a transaction (e.g., review, sign, enable features), and personal information about those individuals or their devices, such as name, email address, IP address, and authentication methods
• Cookies and Related Technologies. We use cookies, which are text files containing small amounts of information that are downloaded on your device or related technologies, such as web beacons, local shared objects, and tracking pixels to store or collect information. For additional information about cookies and related technologies, including details of how to opt-out, please go to our Cookies Notice (https://www.ADRX.com/company/cookie-policy). 

Information We Collect from Other Sources. We may collect personal information about you from others, such as: 

• Third-Party Sources. Examples of third-party sources include marketers, technology partners like AWS, TalentTurbo, SETLD, researchers, affiliates (like companies under common ownership or control of ADRX), integrated service providers, and others who are legally allowed to share your personal information with us. For example, if you register for our Services on another website, the website may provide your personal information to us.
• Other Customers. Other customers may give us your personal information. For example, if a customer wants to generate a profile for you or for you to sign an electronic document in our Services, he or she will give us your email address and/or phone number and name.
• Combining Personal Information from Different Sources. We may combine the personal information we receive from other sources with personal information we collect from you (or your device) and use it as described in this Privacy Policy. 

Personal Information We Collect & Process on Behalf of Customers. When our customers use certain Services, we generally process and store certain personal information on their behalf as a data processor. For example, when a customer creates a review or uploads contracts or other documents, we act as a data processor and process the documents on the customer’s behalf and in accordance with their instructions. In those instances, the customer is the data controller and is responsible for most aspects of the processing of the personal information. If you have any questions or concerns about how personal information is processed in these cases, including how to exercise your rights as a data subject, you should contact us at support@tiipstr.com. If we receive any rights requests concerning instances where we act as data processors, we will review and take appropriate action.

We collect your personal information to provide and improve our Services and to support advertising and marketing. See Section 2, Use of Personal Information, for additional information. We may share your personal information with third parties as provided in Section 3, Personal Information Sharing. 

Use of Personal Information

In general, we collect, use, store, and process your personal information to provide our Services, to fix and improve them, to develop new Services, and to market our companies and their products and Services. Here are some examples of how we use the personal information we process:

• Provide you with the Services and products you request and collect payments.
• Create your account and manage your relationship with us.
• Send you records of our relationship, including for purchases or other events.
• Market features, products, or special events using email or phone or send you marketing communications about third-party products and services we think may be of interest to you.
• Record details about what happens with electronic documents, such as who viewed or signed them, the devices used, and when these events occur.
• Choose and deliver content and tailored advertising, and support the marketing and advertising of our Services.
• Create and review data about our users and how they use our Services.
• Test changes in our Services and develop new features and products.
• Fix problems you may have with our Services, including answering support questions and resolving disputes.
• Manage the Services platform, including support systems and security.
• Prevent, investigate, and respond to: fraud, unauthorized access to or use of our Services, breaches of terms and policies, or other wrongful behavior.
• Comply with legal obligations.
• Meet legal retention periods .

Other Uses. We may combine the personal information we collect (“aggregate”) or remove pieces of personal information (“de-identify”) to limit or prevent identification of any particular user or device to help with goals like research and marketing. Once such information has been aggregated and anonymized so that it is no longer considered personal information under data protection law, this Privacy Notice does not apply. 

Lawful Basis for Processing Your Personal Information. If European data protection law applies and where ADRX acts as a data controller, our lawful basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect or use it.

We normally collect or use personal information from you or others only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your vital interests or those of another person. For example, when we:

• Use personal information to create and manage an account, we do so to provide you with relevant Services and perform our contract with you.
• Gather and record data associated with the use of a digital certificate or digital signature; it is to comply with regulations.
• Use names and email addresses  and phone numbers for email marketing purposes, we do so with your consent (which you can withdraw at any time) or where permitted under applicable law, on the basis of our legitimate interests.
• Gather usage data and analyze it to improve our Services or ensure the security of our websites for example, we do so based on our legitimate interest in safeguarding and improving our Services.

If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us using the contact details provided in Section ­­10 of this Privacy Policy.  Note in situations where ADRX acts as a processor, it is our customer who determines the appropriate legal basis and queries should be directed to them. 

Personal Information Sharing

We do not rent, sell, or share your personal information with third parties except as disclosed in this Privacy Policy.  

We share personal information as follows:

• Service Providers. We share your personal information with other companies we use to support our Services. These companies provide services like intelligent search technology, intelligent analytics, advertising, authentication systems, bill collection, fraud detection, and customer support. We have contracts with our service providers that address the safeguarding and proper use of your personal information.
• Affiliates. We may share your personal information with other companies under common ownership or control with ADRX. These companies use your personal information as described in this Privacy Policy. 
• Marketing Partners. We may share your personal information with sponsors of events, webinars, or sweepstakes for which you register, or other parties with whom we may engage in joint marketing activities.
• Public or Government Authorities. We may share your personal information to follow applicable law or to respond to legal processes (like a subpoena) only where we are legally compelled to do so. We also may share your personal information when there are threats to the physical safety of any person, violations of this Privacy Policy or other agreements, or to protect the legal rights of third parties, including our employees, users, or the public.
• Business Transactions. We may share your personal information during a corporate transaction like a merger or sale of our assets or as part of the due diligence for such contemplated transactions. If a corporate transaction occurs, we will provide notification of any changes to control of your personal information, as well as choices you may have.
• Consent. We may share your personal information in other ways if you have asked us to do so or have given consent. 

Your personal information may also be shared as described below:

• Other tiipstr and/or SETLD users. When you allow others to access, use, or edit content in your account, we share that content with them. For example, if you create a review (or comment, @mention, or share), we make the contents of the review available.
• Third Parties. When you make a payment to another user within our Services, we share your payment method details with the third-party payment processor selected by you or the other user.
• Public Information.
  • User-Generated Content. When you comment on our blogs or in our community forums, this information may also be read, collected, and used by others.
  • Profile Information. When you create an ADRX profile, other ADRX users can view your profile information. If you would like to make this information private, please visit your account settings.
• Your Employer or Organization.
• When you create an account or user role with an email address assigned to you as an employee, contractor, or member of an organization, such as yourname@youremployer.com or yourname@nonprofit.org, that organization (if it is an ADRX customer with certain features) can find your account and take certain actions that may affect your account. 

Retention of Personal Information

We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws as set out in our data retention policy and information handling standards. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal information and limit active use of it. See Section 5 for choices about storage of your personal information. 

Your Choices

This section describes many of the actions you can take to change or limit the collection or use of your personal information. 

• You are not required to fill out a profile. If you do, you can access and review this personal information. If any personal information is inaccurate or incomplete, you can make changes in your account settings.
• Marketing Messages. You can opt out of email marketing messages we send. You can opt out of these messages by clicking on the “unsubscribe” link in the email message. Please note that we may send you one message to confirm you want to opt-out. If you are a registered user of our Services, or if you have engaged in transactions with us, we may continue to send transactional or relationship messages (e.g., signing notifications or account notifications) after you opt out of marketing messages.  If you would like your phone number added to our internal Do-Not-Call list to opt out of telemarketing messages, please contact us support@tiipstr.com.
• Please include your first name, last name, company, and phone number.  You can also let us know during a telemarketing call that you do not want to be called again for telemarketing purposes.
• Cookies and Other Related Technology. You can decline cookies through your browser settings or via the ADRX Cookie Preference Center and other methods detailed in our Cookie Notice ((https://www.ADRX.com/company/cookie-policy).
• However, if you decline cookies, you may not be able to use some parts of our Services.  Please note we do not recognize or respond to browser-initiated Do Not Track signals.
• Device and Usage Information. If you do not want us to see your device location, you can turn off location sharing on your device, change your device privacy settings, or decline to share the location on your browser.
• Closing Your Account. If you wish to close your account, please log in to your account and edit your plan.
• We are committed to resolving valid complaints about your privacy and our collection or use of your personal information. For questions or complaints regarding our data use practices or Privacy Policy, please contact us at support@tiipstr.com . 

Minors' Privacy

Our Services are not designed for and are not marketed to people under the age of 18 (“minors”). We do not knowingly collect or ask for personal information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your personal information. We delete personal information that we learn is collected from a minor without verified parental consent. Please contact us at  support@tiipstr.com If you believe we might have personal information from or about a minor that should be removed from our system.

Your Privacy Rights

You may have certain rights related to your personal information, subject to local data protection laws.  These rights include: 

• You can access and review personal information associated with your account at any time by logging into your account/profile. You also can request the following information: how we collect and use your personal information and why; the categories of personal information involved; the categories of recipients of your personal information; how we received your personal information and its source; our business purpose for using your personal information; and how long we use or store your personal information or the manner in which we determine relevant retention periods. 
• You have a right to correct inaccurate personal information about you.
• In certain situations, you can ask that we delete/erase or stop using your personal information (and object to the use of your personal information) or export your personal information to another provider. 
• Where we rely on your consent to process your personal information, you have the right to decline consent and/or if provided, to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using your personal information for direct marketing purposes. See Section 5 of our Privacy Policy for more information on your choices.
• If you are unsatisfied with our response to your complaint, you have a right to raise questions or complaints with your local data protection authority at any time. 

We will take reasonable steps to verify your identity. If you have an account with us, we may verify you through your login to your account. If you do not have an account with us, we may require you to provide additional information from which we can satisfy ourselves of your identity. You may authorize an agent to make a request to us on your behalf, and we will verify the identity of your agent or authorized legal representative by either seeking confirmation from you or documents that establish the agent’s authorization to act on your behalf.

Certain personal information may be exempt from such requests under applicable law. We need certain types of personal information so that we can provide the product and Services to you. If you ask us to delete it, you may no longer be able to access or use our product and Services. If you wish to exercise these rights, please contact us at support@tiipstr.com

Transfers to the U.S. and Third Countries. We may transfer your personal information outside of your jurisdiction for further processing. 

California. California residents may ask for a list of third parties that have received your personal information for direct marketing purposes during the previous calendar year. This list also contains the types of personal information shared. We provide this list at no cost. If you are a California resident and would like to request this information, please contact us at support@tiipstr.com. 

California Privacy Rights. If you are a resident of the State of California, under the California Consumer Privacy Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California. Specifically:

• Exercising the Right to Know. You may request, up to twice in a 12-month period, the following about the personal information collected on you in the past 12 months:
  • the categories and specific pieces of personal information we have collected;
  • the categories of sources from which we collected the personal information;
  • the business or commercial purpose for which we collected it;
  • the categories of third parties with whom we shared the personal information; and
  • the categories of personal information about you that we disclosed for a business purpose.
• Exercising the right to delete. You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
• Exercising the right to opt-out from a sale. You may request to opt out of any “sale” of your personal information that may take place.
• Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

To submit a request to exercise any of the rights described above, you may contact Adroit DRX, LLC either via email to support@tiipstr.com or contact us via postal mail, proper postage prepaid, at:

Adroit DRX, LLC

Attn: Your California Privacy Rights

4193 Collinwood Drive

Melbourne, FL 32901

(321) 294-9540

Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail). All requests sent via postal mail must be labeled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. 

How We Protect Your Personal Information

To keep your personal information safe, we use physical, electronic, and managerial tools. We apply these tools based on the sensitivity of the personal information we collect, use, and store, and the current state of technology. We protect your personal information through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access, and unauthorized disclosure and alteration. 

Changes to This Policy

We may amend this Privacy Policy to reflect changes in the law, our companies, our Services, our data collection use and practices, or advances in technology. Our use of the personal information we collect is subject to the Privacy Policy in effect at the time such personal information is used. Depending on the type of change, we may notify you of the change by posting on this page, adding a banner to www.tiipstr.com, text, or email.  

How to Contact Us

For questions or complaints regarding our use of your personal information or Privacy Policy, please contact us support@tiipstr.com or ADRX, Attention: Privacy Team, 4193 Collinwood Drive, Melbourne, FL 32901.